⚠️ 450 FSFE supporters affected: Payment provider Nexi cancelled us ⚠️
Our long-term payment provider, Nexi, has terminated our contract without prior notice.
As a result, our supporters’ recurring credit card and direct debit donations have been halted by them.
This affects more than 450 FSFE supporters, whom we have already informed by email.
Read more here: https://fsfe.org/news/2026/news-20260316-01.en.html
@fsfe While I support the FSFE’s commitment to privacy, this specific part of the explanation feels like a potential misunderstanding of the technical or legal terminology used during the audit. I believe providing more clarity on what exactly was requested (perhaps specific API access or KYC documentation?) would make the report more credible to the technical community.
@fsfe Payment providers like Nexi already handle sensitive donor data and often possess more financial insights into transactions than the merchant itself. Furthermore, it is common knowledge in the IT world that psw should be encrypted or hashed; a major financial institution requesting plain-text passwords or access to authentication credentials during a 'risk analysis' would be a massive security breach in itself, which is hard to reconcile with banking compliance standards.
@fsfe I am sorry to hear about the termination of the contract with Nexi, as it clearly causes an unfair burden on the FSFE and its supporters. However, as someone working in the IT sector, I find the narrative regarding the specific request for 'usernames and passwords' quite puzzling and, frankly, unlikely.
Wow 🤩 it is so amazing to see how many of you come together to support our work for #SoftwareFreedom 💖
A big thank you to all of you,
💚 who started to support our work,
🩵 who changed their means of payment and updated to our new provider,
💙 who shared our post and spread the word.
Every single contribution counts!
❤️❤️❤️
