@ireneista @katrinatransfem @Shrigglepuss

I think online the most missed element are all the countless micro signals, most of which we aren't actively aware of when we communicate with other people face-to-face in the same room. Online comms is even not comparable to standing in the same room separated by a divider wall, where a ton of information is conveyed by intonation, timing, all the sounds and hesitations we make around our spoken words.

In text communicaiton we try to make up for it.. ha ha lolz 🤣 with emoji language and stuff like that. And other online cultural habits. Those are likely much less commonly well-understood than, say, interpreting the micro expressions that cross someone's face when they speak.

Good UX and SX design can do a ton to help convey meaning to plain text, to help add more nuance and meaning and less likelihood for miscommunications to occur.

For SX patterns I mull on Communication profiles that serve as comm channel overlays and set social context.