FAFO moment: Synology drops unpopular proprietary HDD rule to stop plummeting NAS sales. Synology has backtracked on one of its most unpopular decisions in years. After seeing NAS sales plummet in 2025, the company has decided to lift restrictions that forced users to buy its own Synology hard drive https://www.guru3d.com/story/synology-reverses-policy-banning-thirdparty-hdds-after-nas-sales-plummet/
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@nixCraft Cool. My multi-message long chain of emails with "Dustin K. | Product Manager" six months ago had /some/ effect.
I hope the effect is that Dustin needs a new job.
The Synology *was* a truly great product. To destroy alllll that good will with such slimy tactics is a deep shame. As someone else mentioned, see ya in ten years.
@nixCraft this was such a dumb move anyway. sometimes it really hurts to see good companies compromise themselves.
@nixCraft I hope someday our culture shifts so that companies don't even try these kinds of hostile decisions
@nixCraft Synology can get fucked, I would *literally* rather die than give them another red cent
Synology HDDs are rebranded Toshiba or Seagate drives, and they added an extra premium on top of it while banning all other manufacturers with firmware updates. So, people simply stopped buying their crap. This is how you teach lessons to these companies.
@nixCraft Throwback to old Dell Powervault NASes. I once had to edit a firmware image for a Seagate HDD with a hex editor for the NAS to accept it. (Dell just rebranded the Seagate ones, and sold at almost 3x the price.)
@schrotthaufen wow 😮 personally I would not mess with HDD firmware out of fear of data cory
@nixCraft It was a very good reason to test the tape backups 😂
People who typically buy Synology or build NAS at home or in small offices don't like centralized cloud services or being pushed around. Typically, whoever takes on such ventures knows what they are doing and wants to stay away from Big Tech. You can't mess with such buyers. They will move to other brands, or just build their own and install FreeNAS/TrueNAS, XigmaNAS, or similar firmware, or even go for FreeBSD or Linux. It is not that hard.
@nixCraft hahaha “what can a NAS company learn from Keurig?”
This. :)